Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Appointment-related information
• Information submitted through contact or intake forms

We may also collect limited non-personal information automatically through website usage, such as IP address, browser type, and pages visited, for analytics and site improvement purposes.

How We Use Personal Information

Personal information collected may be used to:

• Respond to inquiries and communications
• Schedule, confirm, and manage appointments
• Provide customer care and clinic-related communications
• Improve our services and website functionality
• Comply with applicable legal and regulatory requirements

We do not use personal information for unsolicited marketing communications.

Sharing of Personal Information

We do not sell, rent, or trade personal information. Information may be shared only with trusted service providers who assist in operating our website, phone systems, scheduling platforms, or administrative functions, and only as necessary to perform those services under confidentiality obligations.

SMS consent is not shared with third parties or affiliates.

Text Messaging (SMS) Consent

If you opt in to receive text messages from Optimal Hormone Center, we may use SMS to communicate with you regarding appointment reminders, scheduling updates, and other non-promotional, customer care–related messages.

SMS consent is not shared with third parties or affiliates.

Message frequency varies. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

Healthcare & Website Use Disclaimer

This website is not intended to transmit protected health information (PHI). Medical or clinical information is managed through secure systems separate from this website and in accordance with applicable healthcare laws and professional standards.

Cookies & Analytics

Our website may use cookies or similar technologies to improve user experience and analyze website performance. You may choose to disable cookies through your browser settings, though some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: